The PowerX2011™ Telecom Server features a built-in reporting module that is able to capture real time call statistics and management data and store them in a database. Call Statistics and management reports are then designed to tap on this database and customized to meet any customer requirements. Reports can be presented as hard copy reports or web-based reports. The data in the reports can also be exported to various formats such as Microsoft® Excel, Microsoft® Access, text, HTML etc. The report builder module is compatible with the leading industry report writer, Crystal Reports®.

The purpose of the PowerX2011™ Statistics, Management and Analysis Reporting module is to produce meaningful information for management to make informed decisions. With the reports generated, the company can accurately identify bottlenecks in traffic flow, existing quality of service and devise plans for improvement. The information can be used for invoicing purposes, or evaluating business costs or for mapping out business strategies. The PowerX2011™ Statistics, Management and Analysis Reporting module is suitable for all companies; regardless of size as all companies share the corporate goals of minimizing costs of operation and maximizing returns.

Comprehensive Coverage: The PowerX2011™ telecom server is able to collect virtually all information relating to calls. This includes caller's data from the point of initial contact with the system right up till when the call reaches its destination and is ultimately terminated. The call data even covers all the internal extensions the call was routed to before it reached its final destination.

Extensive Call Data: As a result of the comprehensive coverage, the PowerX2011™ Statistics, Management and Analysis Reporting module can draw from a rich source of data for generation of its reports. Some of the common call data are e.g. data of call, time of call, duration of call, incoming call, outgoing call, call within internal extensions, number call is connected to, actual conversation (when optional call logging)

Real-time Data: The call information is automatically captured by the PowerX2011™ telecom server and immediately written to database that in turn feeds the data to the PowerX2011™ Statistics, Management and Analysis Reporting module. As the reporting module is built into the PowerX2011™ telecom server, the lag time in transmission of data is negligible. Thus the information is real time.

Permanent Storage: The PowerX2011™ Statistics, Management and Analysis Reporting module uses database to store all the data instead of relying on mere data buffers. This ensures that the data will not be lost.

Report Templates: The PowerX2011™ Statistics, Management and Analysis Reporting module is equipped with many standard reporting templates. Some of the templates are e.g. Traffic analysis, Call Statistics,

Customization: Besides the standard reporting templates, the PowerX2011™ Statistics, Management and Analysis Reporting module is designed with a report writer so that reports can be customized to meet specific user requirements

Presentation Modes: The PowerX2011™ Statistics, Management and Analysis Reporting module is packaged with a selection of presentation modes. These include printed hard copies, soft copies, web-based, online

Many export formats: The PowerX2011™ Statistics, Management and Analysis Reporting module is very versatile and can export to many formats. These include Microsoft®Excel, Microsoft®Access, text, HTML

Different styles: The resultant reports can be portrayed in different styles for maximum visual impact. These include text, spreadsheets, graphs, charts

Wide range of reports: The PowerX2011™ Statistics, Management and Analysis Reporting module can generate many types of reports to meet customer requirements. These include daily, weekly, fortnightly, monthly, batch reports, ad hoc on-the-fly

Secured Access: Password enabled login can be switched on to protect the data in the PowerX2011™ Statistics, Management and Analysis Reporting module .

Network Enabled: The PowerX2011™ Statistics, Management and Analysis Reporting module is fully network aware. When used in a network environment, sharing of reports is possible. The PowerX2011™ Statistics, Management and Analysis Reporting module is useful for all organizations, regardless of the sizes of the organizations and the industries they are in.